Introduction
Light Street Psychotherapy (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or receive clinical services.
Scope
This policy applies to information collected through this website and through non-electronic means in the context of scheduling, communication, and delivery of psychotherapy services. It is separate from any formal Notice of Privacy Practices required by HIPAA, which may be provided to you by your clinician.
Information We Collect
We may collect the following types of information:
- Contact information such as your name, email address, and phone number when you submit a form or contact us.
- Appointment and intake information that you choose to share to help us understand your needs and match you with a clinician.
- Technical information such as IP address, browser type, and pages visited, typically collected via logs or analytics tools.
- Clinical information shared directly with your therapist during the course of care, which is treated as confidential health information.
How We Use Your Information
We may use your information to:
- Respond to inquiries, schedule appointments, and coordinate care.
- Provide, manage, and improve our clinical and administrative services.
- Send limited practice-related communications you have requested or agreed to receive.
- Maintain the security and functioning of our website.
Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand general site usage patterns (for example, which pages are visited most frequently). This information is typically aggregated and not used to personally identify you. You can adjust your browser settings to limit or block cookies if you prefer.
How We Share Information
We do not sell your personal information. We may share information in the following limited situations:
- With administrative or technical service providers who support our practice and are obligated to protect your information.
- With other providers or parties at your written request and with your authorization, when appropriate.
- When required by law, court order, or to comply with applicable professional or regulatory obligations.
- In circumstances where there is a concern about safety or risk of harm, consistent with legal and ethical standards.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information we maintain. However, no system can be guaranteed 100% secure. We encourage you to avoid sharing highly sensitive clinical details through unencrypted email or web forms whenever possible.
Your Choices
You may choose not to provide certain information, though this may limit our ability to respond to your inquiry or provide services. You may also contact us to request updates or corrections to your contact information maintained in our administrative systems.
External Links
Our website may include links to external sites or resources. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Children’s Privacy Online
Our website is intended for general informational purposes and is not designed to collect personal information from children under 13. Clinical services for minors are coordinated directly with parents or legal guardians.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The “Last updated” date at the top of this page indicates the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Light Street Psychotherapy
Phone: (973) 544-8617
Email: contact@lightstreetpsychotherapy.com